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Feedback and FAQ

Continuous product development

As many of our existing customers already know, we have an active program of development in place for our full AntiLog product range and related support software. This also extends to dynamic Internet content support for our live documentation system linked into our advanced AntiTermPro serial port terminal application.

You can see from the latest AntiLog V9.0 release, we do not charge for upgrades and support like many other companies do. V9.0 for example is free for all existing customers who have purchased AntiLog or AntiLogPro units. We want you to enjoy your experience with us and we would like to take this opportunity to sincerely thank our existing customers for their very kind comments about our product range.

Is there a new feature or capability you would like to see? Why not email your comments to us as we always seriously consider all user suggestions for inclusion in future software releases and products.

We want AntiLog to maintain and improve on its world class leading performance and with your help and support, we feel confident we can achieve this. Once again, thank you for your interest in our AntiLog product range.

Frequently asked questions (FAQ)

"I have existing single channel units. Can I upgrade them to dual channel?"

Yes you can and for free. You will need to upgrade the software on your units to the latest dual channel release. Please visit the upgrades section on this web site which explains how to do this.

"Can I send initialisation commands to my equipment during a recording session?"

Yes you can. You can for example poll equipment with a user command at a user defined rate. This is useful if you need to issue a read request to equipment such as a power meter so that you can log the output. In addition, you can configure AntiLog so that a push on the 'On' or 'Off' buttons during record also transmits independent user defined commands attached to each.

If you need to send just one initialisation command to your equipment at the start of a logging session, you can do this and even specify a delay from the start of the logging session to determine when this user defined command will be issued.

"I have a complex data source that has binary and ASCII embedded in it. What format does AntiLog use to record the data?"

Antilog never 'formats' incoming data. What you play back can be exactly what you recorded so there are no 'formatting issues' to contend with. In fact, if you play back the data from AntiLog, the serial data stream will look like it is coming out of the original equipment.

"I note that your AntiLog product supports two hardware serial ports but there is only one connector on the end. How can it record from two RS232 data sources at the same time?"

All AntiLog hardware (from REV C onward) can support two serial ports in hardware (referred to as the Primary and Secondary serial ports). The user can configure a unit to use the RTS/CTS lines on the port connector as the second serial port Rx/Tx lines.

AntiLog V9.0 software can indeed record and play back from the two serial ports at the same time using the two built in logging channels. You assign hardware ports to the channels with the menu system and you can even play back data in real time from both serial ports. It's just like having two single channel units in a single box. Upgrades to the latest software release are available here.

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(c) Anticyclone Systems Ltd, 2022 Updated: 18-Jan-2022